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News & Advice

2hrs on a Monday

2hrs on a Monday

I've used HubSpot in my own business for years and there's a few things I know could be better but I've been putting off for a while now.

Xero Auto Reconciliation Tool - Turn it on!

Xero Auto Reconciliation Tool - Turn it on!

Try this: pick one bank account this month. Turn it on. Review everything it does for four weeks and correct it properly rather than undoing it. Then decide.

Why We've Deliberately Resisted Fixed Pricing

Why We've Deliberately Resisted Fixed Pricing

We've chosen a model where clients can clearly see the work being done, understand where their money is being invested, and directly benefit when efficiencies are created.

Case Study: Building Trust Through a Generational Business Transition

Case Study: Building Trust Through a Generational Business Transition

When many people think of bookkeeping, they think of numbers, reports, and compliance. But the real value of a long-term bookkeeping relationship is often trust: knowing that the people supporting…

AI, Admin Overload, and the New Choices for Small Business

AI, Admin Overload, and the New Choices for Small Business

This week, I found myself recommending AI to two different clients. They weren't looking for rapid growth, fancy technology, or a complete overhaul of their businesses. They were simply overwhelmed…

Building the Right Connections in AI-Assisted Process Development

Building the Right Connections in AI-Assisted Process Development

Building the right relationships now will make a significant difference — not just in what is possible, but in making sure it is done well.

When One Feature Makes a Big Difference

When One Feature Makes a Big Difference

Every so often, you come across a piece of software where one feature alone justifies the entire subscription. It doesn’t need to be flashy or complex—it simply needs to solve a real problem, in a…

What is a process review?

What is a process review?

One of the most common questions we get is, “Can you help us with Xero, WorkflowMax, Unleashed, automation, training, or bookkeeping?”. The answer is always yes — but first we take a step back.

An Update on Xero eInvoicing

An Update on Xero eInvoicing

Xero eInvoicing has real potential to improve invoice processing across the business community, but for businesses that rely on repeating invoices and bulk sending, adoption will be easier once the…

Small but BIG Improvements with WorkflowMAX

Small but BIG Improvements with WorkflowMAX

WorkflowMax seems to be bringing out more and more genuinely useful features all the time. Some of the best ones are easy to miss, especially when they quietly appear in the areas you already use…

Why Curiosity Matters More Than Ever in the Age of AI

Why Curiosity Matters More Than Ever in the Age of AI

Because in an AI-enabled world, curiosity is not just a nice-to-have. It is the skill that helps people keep learning, keep questioning and keep finding value as the landscape changes.

CASE STUDY: Do you trust your Xero Reports?

CASE STUDY: Do you trust your Xero Reports?

They had a solid team, steady work, and a job management system (WorkflowMax) integrated with Xero. Jobs were quoted, tracked, and invoiced through the job system, with financial data pushed through…